How HostLynx collects, uses and protects your personal data — and the rights you have over it.
HostLynx ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our services, you agree to the practices described in this policy.
We collect information you provide directly (such as your name, email, billing details and server configuration) and information generated automatically (such as IP address, browser type, and usage logs). We only collect what we need to deliver and support our services.
We use your information to: provision and manage your servers, process payments, provide customer support, send service-related notifications, improve our products, and comply with legal obligations. We do not sell your personal data.
We use a small number of essential cookies to keep you logged in and remember your preferences (such as your theme choice). We do not use third-party advertising trackers. You can control cookies through your browser settings.
We share your data only with: payment processors (to handle transactions), data center partners (to host your servers), and legal authorities when required by law. We never sell or rent your personal information to third parties.
We protect your data with industry-standard measures, including encryption in transit (TLS) and at rest, access controls, and regular security audits. No method of transmission is 100% secure, but we work continuously to protect your information.
We retain your account and billing data for as long as your account is active. After account closure, we retain billing records for the period required by law (typically 7 years) and delete personal data thereafter, unless retention is required.
Depending on your location, you may have the right to access, correct, export or delete your personal data, and to object to certain processing. To exercise these rights, contact us at [email protected].
Your data may be processed in countries other than your own. When we do, we ensure appropriate safeguards are in place to protect your data in line with applicable data protection laws.
Our services are intended for users aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the "last updated" date. Material changes will be communicated to you by email.
If you have questions about this Privacy Policy or your data, contact our privacy team at [email protected] or write to us at 100 Cloud Avenue, Suite 400, San Francisco, CA 94105, USA.