Getting Started
How fast is my VPS provisioned?
Most servers are ready in under 60 seconds after payment. You will receive an email with your connection details (IP, root password and dashboard link) as soon as the server is online.
Which operating systems can I install?
We offer 20+ one-click images including Ubuntu, Debian, CentOS, Rocky Linux, Fedora, Alpine and Windows Server. You can also upload your own custom ISO or template.
Do I get a dedicated IP address?
Yes. Every plan includes at least one dedicated IPv4 address. Higher-tier plans include additional IPs, and IPv6 is available on all servers at no extra cost.
Performance & Hardware
What is NVMe storage and why does it matter?
NVMe is a modern storage interface that is up to 6x faster than traditional SATA SSDs. It dramatically reduces disk I/O latency, which makes your applications, databases and deploys feel much faster.
Is the bandwidth really unmetered?
Each plan includes a generous monthly bandwidth allowance (1–8 TB depending on the plan). We do not throttle your connection, but extremely heavy abuse may be reviewed under our fair-use policy.
Can I upgrade my plan later?
Absolutely. You can resize your server to a larger plan at any time from the dashboard. Upgrades are applied instantly and you are only charged the difference for the remainder of the billing cycle.
Billing & Refunds
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal and bank transfer. Annual plans are discounted by 20% compared to monthly billing.
Do you offer a money-back guarantee?
Yes. All new VPS orders come with a 30-day money-back guarantee. If you are not satisfied for any reason, contact support within 30 days for a full refund — no questions asked.
Are there any hidden fees?
No. The price you see is the price you pay. Setup is free, DDoS protection is included, and there are no mandatory add-ons. Optional services like extra backups or a dedicated IP are clearly priced.
Support & Migrations
What kind of support do you provide?
Our support team is available 24/7 via live chat and email. The median first response time is under 15 minutes. We are real engineers, not a scripted helpdesk.
Will you help me migrate from my current host?
Yes. Our team will help you migrate your existing servers, databases and applications to HostLynx at no extra cost. We coordinate the cutover to minimize downtime.
Do you offer managed services?
We offer managed databases (PostgreSQL, MySQL, Redis) and a global CDN. For dedicated servers, we also provide optional managed hosting where our team handles patching, monitoring and backups.